On your ticket you should see at what time the pick up starts. For most of our scheduled tours the pick up starts at 08:30 in the morning and the tour departs at 09:00. Please be ready at 08:30 at the selected pick up location and the driver should be with you between then and 09:00. For tours with other departure times the pick up starts 30 minutes before departure unless instruced otherwise.
When booking the tour online you get a drop down list with the hotels and guesthouses that we pick up from. If your hotel/guesthouse is not on the list please let us know and we will add it to the list and change your pick up location manually. If your hotel is located outside of Reykjavik it is best to contact our office to check if it is possible to pick you up from there. If it is not possible we will do our best to assist you to find an acceptable solution.